106 Coronation Ave, Bright Victoria 3741, Australia

Terms and Conditions

BOOKING

 

Please book via the website.

All bookings require full payment upfront.

 

CANCELLATION POLICY

 

24 hours within booking made – 100% refund (this does not include once arrived on site)

+ 60 days before date requested – 80% refund

30 – 60 before date requested – 60% refund

29 – 14 before date requested – 50% refund

13 days or less – no refund

Please note the cancellation policy applies to anyone wanting to cancel, regardless of the reason for cancelling.

The cancellation policy may vary when booked through a third party booking channel.

 

RESCHEDULE POLICY

 

Up to 7 days prior to arrival, bookings may be rescheduled to a future date.

You can reschedule to a future date, within 9 months of your original booking date.

If a booking is rescheduled the cancellation policy no longer applies.

 

CANCELLATION / RESCHEDULE POLICY

 

All refunds and reschedules are subject to availability and at the business’s discretion.

All refund and reschedule requests must be received in writing.

Fees may apply.

 

CHECK-IN & CHECKOUT

 

Check-In – 2.00 pm – 5.00 pm

Check Out – Before 10.00 am

All guests are sent a pre-check-in email on the day of arrival directing you to your site or cabin.

We do offer late checkout on all cabins and sites if they are not booked for the following night.

Please make sure you check with staff if you wish for a late checkout.

Bedding, including sheets, blankets/doonas, pillows and pillowcases are provided to all beds.

We DO NOT supply towels

Smoking is not permitted inside the cabins or communal facilities, e.g. Bathrooms, Kitchen, etc.

 

PETS

 

All campsites are pet friendly all year round.

Some cabins are pet friendly subject to availability, please check with staff first. 

Your pets must be under your control at all times.

Please pick up your pet’s poop.

 

NOISE

 

Noise restrictions are implemented at 10 pm.

All music needs to be turned off and any other noise kept down to a minimum.

 

MAXIMUM NUMBER GUESTS

 

We reserve the right to have a maximum number of guests in the cabins and the larger camping sites.

If we do believe there are more than the maximum number of guests that stayed in the room, there is a $20.00 fee per person that will be charged to the provided card.

 

MINIMUM NUMBER GUESTS

 

We reserve the right to have a minimum number of guests in the cabins, the houses, and the larger camping sites.

 

CLEANING FEES

 

Bright Cabin and Caravan Park reserves the right to charge a cleaning fee at the Managers discretion for cabins or sites left in an inappropriate manner.