Please book via the website.
All bookings require full payment upfront.
24 hours within booking made – 100% refund (this does not include once arrived on site)
+ 60 days before date requested – 80% refund
30 – 60 before date requested – 60% refund
29 – 14 before date requested – 50% refund
13 days or less – no refund
Please note the cancellation policy applies to anyone wanting to cancel, regardless of the reason for cancelling.
The cancellation policy may vary when booked through a third party booking channel.
Up to 7 days prior to arrival, bookings may be rescheduled to a future date.
You can reschedule to a future date, within 9 months of your original booking date.
If a booking is rescheduled the cancellation policy no longer applies.
CANCELLATION / RESCHEDULE POLICY
All refunds and reschedules are subject to availability and at the business’s discretion.
All refund and reschedule requests must be received in writing.
The cancellation policy and reschedule policy apply in every circumstance.
Fees may apply.
CHECK-IN & CHECKOUT
Cabin Check-In – after 2.00 pm
Cabin Check-Out – before 10.00 am
Campsite Check-In – after 1 pm
Campsite Check-Out – before 11 am
All guests are sent a pre-check-in email on the day of arrival directing you to your site or cabin.
We do offer late checkout on all cabins and sites if they are not booked for the following night.
Please make sure you check with staff if you wish for a late checkout.
Bedding, including sheets, blankets/doonas, pillows and pillowcases are provided to all beds.
We DO NOT supply towels
Smoking is not permitted inside the cabins or communal facilities, e.g. Bathrooms, Kitchen, etc.
All campsites are pet friendly all year round.
Some cabins are pet friendly subject to availability, please check with staff first.
Your pets must be under your control at all times.
Please pick up your pet’s poop.
Noise restrictions are implemented at 10 pm.
All music needs to be turned off and any other noise kept down to a minimum.
MAXIMUM NUMBER GUESTS
We reserve the right to have a maximum number of guests in the cabins and the larger camping sites.
If we do believe there are more than the maximum number of guests that stayed in the room, there is a $20.00 fee per person that will be charged to the provided card.
MINIMUM NUMBER GUESTS
We reserve the right to have a minimum number of guests in the cabins, the houses, and the larger camping sites.
Bright Cabin and Caravan Park reserves the right to charge a cleaning fee at the Managers discretion for cabins or sites left in an inappropriate manner.